Future of B2B Payments

The traditional procurement process is time-consuming, prone to errors, complex, and challenging to implement efficiently. From raising a purchase request to making vendor payments, multiple stakeholders are involved. In addition, securing approvals through various channels of an organization leads to chaos. Hence, 77% of companies are shifting to procure-to-pay solutions, also known as procurement software.

What is Procurement Software? 

Procurement software are tools that automate the procurement process. 

Instead of relying on multiple platforms and different channels to procure goods and services, the process is automated and brought together on a centralized platform. 

A powerful procurement solution helps you in:

• streamlining the request and approval process for purchases
• generating, tracking, and managing purchase orders
• creating, negotiating, and tracking supplier contracts
• managing and maintaining supplier relationships 
• automating invoice validation, approval, and payment workflows
• integrating with other systems for seamless data flow and coordination.

What Are the Benefits of Procurement Software? 

By automating your procurement process with a procurement management software, you can improve it in the following ways: 

• Once you enter data, it is auto-populated throughout the procurement cycle. This minimizes the risk of errors due to manual data entry in purchase orders, invoices, and other documents.
• You get real-time visibility into the procurement process. You can also track the status of purchase requests, orders, deliveries, and payments. 
• With built-in reporting and analytics tools, you can generate detailed reports on spending, supplier performance, and other key metrics. This data-driven insight enables better inventory planning and strategic decision-making.
• You can standardize workflows for purchase requisitions and approvals. Route the requests to the appropriate individuals for approval and reduce any delays. Notifications and reminders are automated, ensuring timely responses.
• Invoice processing and payment workflows are automated. This ensures that invoices are paid on time. This helps in taking advantage of early payment discounts and strengthens vendor relationships. 

Top 6 Procurement Software 

To help you select the procurement management software best suited for the needs of your organization, we have listed the top 6 procurement solutions:

1. Pluto 

Pluto is an all-in-one procurement software designed to transform your accounts payable (AP) processes. It reduces your finance team's workload and makes procurement easy. From automating purchase requests to setting multi-layer approval workflows and managing vendors, it is the ultimate procurement solution to transform a chaotic procurement process into a faster and more efficient one. 

Key Features:

• Features fully customizable and automated workflows for raising purchase requests and purchase orders, requiring no technical expertise
• Offers flexible approval engine capable of managing intricate hierarchies
• Enables multi-layer invoice approvals with policies to align with your company's structure
• Ability to upload invoices easily via WhatsApp images, eliminating the need to search for invoice details. Also, facilitates invoice capture via emails directly to speed up the receipt capture process.
• A centralized dashboard to gather bills in one place and track the status to avoid double payments
• Vendor-specific corporate cards to control budgets and detect irrelevant expenses
• Supports local and international wire transfers to make payments 
• OCR technology minimizes manual data entry by creating and populating bills from invoices
• Supports ERP integration to synchronize your vendors, POs, and bills and integrates with accounting software, such as Oracle, NetSuite, Zoho, Quickbooks, Wafeq, Xero, etc.
• Raises alerts for upcoming payments and enables scheduling payments in advance and automate invoices 
• Provides a complete audit trail of the process to ensure visibility at each step
• Shows real-time analytics to facilitate deep insights for supporting budget control

Pricing:

‍Request the sales team for a custom quote

Pros:

• More financial control with vendor-specific corporate cards 
• Better Forex rates than most local banks 
• Multiple integration options

Cons:

• Slightly longer on-boarding due to corporate card offering 
• Integrates with all other major ERPs except Tally

2. Yooz 

‍

Yooz optimizes the AP process, specifically focusing on invoice management. It is a cloud based software that uses artificial intelligence (AI) and machine learning technologies to enhance security and control in AP automation. It is suitable for mid-size companies of all sectors wanting to automate procurement with a cloud-based procurement solution. 

Key Features:

• Enables online, real-time management of supplier relationships, improving communication and collaboration
• Provides mobile access for invoice approval and communication
• Maintains regulation-compliant traceability, ensuring adherence to relevant laws and standards
• Automates real-time GL coding and purchase order matching
• Captures all types of documents through various channels, such as email, drag-and-drop, mobile, scan, and sFTP, supporting multiple formats, including PDF, Factur-X, UBL, CII, and EDIFACT
• Integrates with accounting software and  and ERPs
• Allows users to approve and pay invoices in batches, offering multiple payment options, such as Virtual Credit Card, ACH, eCheck, and Paper Check
• Offers a range of services, including consulting, configuration, training, and user support

Pricing:

Free trial for up to 15 days followed by a "pay-as-you-use" model.

Pros:

• Integration with Sage Intacct
• Ability to tag people in the comments and email them directly from the invoice
• Numerous criteria available for setting up the approval workflows

Cons: 

• Doesn’t offer payment services in UAE, so you need to carry out payments on a different platform
• Doesn't have integrations with major suppliers as a form of punchout
• Time-consuming to download and export files
• Hard for vendors to send the invoices through Yooz

3. Procurify

Procurify speeds up the procurement process, enhances internal communication, and reduces financial risks. It is an easy-to-implement tool that saves time for finance and operations teams. From catalog management to custom user controls, it helps to track the procurement process in real-time. 

Key Features:

• Tailors purchase orders to match your internal processes and vendor expectations
• Creates, tracks, and maintains an audit trail of all procurement transactions for transparency and compliance.
• Enhances financial controls by enabling purchase order-based purchasing
• Ensures that requested items are approved against budgets before procurement.
• Sync purchase orders with your accounting system or ERP, whether via API, CSV, flat file, or direct integration
• Integrates with trusted suppliers through PunchOut catalogs to streamline the ordering process.
• Enables blanket purchase orders, which involve making multiple purchases against a single purchase order, even when details of future purchases may be unknown.
• Purchase order workflows to save on shipping costs, unlock vendor discounts, and reduce paperwork 

Pricing:

Starts at $2000/month with a custom pricing tier

Pros:

• Easy to make amendments in the original purchase order
• Enables ordering from multiple websites for resources, including Amazon
• Makes it easy to upload documents to support expense and order reports

Cons:

• Doesn’t offer payment services in UAE, so you will need to carry out payments on a different platform
• Isn’t catered to the UAE market, and does not support UAE specific workflows such as VAT management
• Cannot edit orders once they are approved
• Cannot see the order history for a catalog item without running a report
• Physical inventory has to be tracked outside Procurify

4. Precoro

Precoro is a cloud-based solution designed to streamline operations, automate tasks, and centralize purchasing procedures. It enables tracking discounts, monitoring corporate expenses, and enhancing cash flow transparency. It also provides analytics and reports for strategic procurement planning.

Key Features:

• Simplifies the approval by allowing users to approve from any device via email or Slack notifications. 
• Supports customizable approval workflows with multi-step and role assignment
• Facilitates creating, approving, and tracking purchase orders and transfer orders from Amazon Business via Punch-in
• Connects with various ERPs and business tools like NetSuite, QuickBooks, and Xero, or its API
• Ensures data security through Single Sign-On (SSO) and 2-factor authentication
• Offers an intuitive interface and guidance from a dedicated customer success manager whenever needed
• Gives a risk-free 14-day free trial with access to all features

Pricing:

Starts at $35 per user per month billed annually for teams with under 20 members and offers custom pricing for enterprises

Pros:

1. Provides flexibility for enterprise needs
2. Works well for budgeting procurement
3. Allows tracking invoices in a centralized environment

Cons: 

1. Requires training to customize complex workflows
2. Invoice processing is slow
3. Isn’t suitable for manufacturing industries
4. Difficult to collaborate on invoice drafting

5. Kissflow

Kissflow simplifies and enhances procurement processes while ensuring transparency and compliance. It helps to automate the entire process without requiring technical expertise or coding experience. It comes with 50+ ready-to-use applications, enabling unlimited automation applications.  

Key Features:

• Offers fluid forms to enable easy capturing, approval, and tracking of purchase requests
• Allows to register and maintain vendors effortlessly with access to multilingual catalogs
• Integration with accounting systems, ERP, and finance systems like Quickbooks, SAP, and Microsoft Dynamics 
• Accelerates the invoice approval process with timely alerts and automated checks. Connect invoices to contracts, purchase orders, and service entry sheets in a single dashboard
• Customizable reports to visualize data using charts, filters, and heatmaps
• Ability to define and manage budget restrictions with dynamic rules throughout the entire procure-to-pay lifecycle
• Customized approval workflows to ensure transparency with rule-based approval processes
• Smart alerts that provide real-time updates on the status of purchase orders and invoices to keep stakeholders informed 

Pricing:

Starts at $2499/month (billed annually). Pricing varies based on transaction volume and number of users.

Pros: 

• Intuitive interface with a relatively short learning curve
• Allows automated workflows to be created with limited technical expertise

Cons:

• Not built specifically for procurement teams
• Does not support payment flows in UAE
• Cost of its license is high (particularly for SMBs)
• Can not handle intricate processes that require a high degree of customization or involve multiple conditional branches
• Customization options are limited, including specific integrations, advanced business rules, or more sophisticated automation capabilities

6. Vendr

Vendr is a practical solution for streamlining SaaS procurement. It simplifies the entire process, from intake requests to contract management. It provides essential SaaS insights, negotiates expert advice, and integrates with core business tools for procurement and vendor management. 

Key Features:

• Buyer guides to provide negotiation insights and gain the upper hand in software purchases
• Negotiation advisory to provide personalized guidance on negotiating like a pro and enter negotiations with confidence
• Simplified intake forms to ensure company-wide compliance and visibility
• Integration with different accounting and finance tools, such as Oracle, NetSuite, Intuit, Quickbooks. 
• Integrates with platforms like Rippling Workday to include correct stakeholders. Additional integration with SSO providers such as onelogin.
• Comprehensive renewal dashboard to receive early alerts and streamline the renewal preparation process to maximize savings.
• Vendr Slack integration for quick answers and timely notifications to collaborate in real time with your team, minimizing approval cycle times

Pricing:

There are 2 packages—the basic one starts at $15,000/year and the pro package starts at $20,000/year.

Pros:

• Offers assisted buying with a team who negotiates on your behalf
• Comprehensive database of vendors in one place
• Helps standardize procurement workflow 
• Provides insights about fair market value 

Cons:

• Restricted to SaaS procurement only 
• Multilingual services are limited 
• Navigating multiple workflows is not as fluid as desired
• Doesn't support multiple currencies 

Find the Right Procurement Software 

When choosing procurement software, focus on user-friendliness, scalability, and integration capabilities. Make sure the software aligns with your specific needs.

Finding the right software for accounts payable automation will be crucial for your business. For instance, if you frequently deal with multiple suppliers and have a complex approval process, ensure the software can accommodate these intricacies. Similarly, if you're in the healthcare industry, look for procurement software that complies with industry regulations like UAE Healthcare Law and the Dubai Health Authority (DHA) regulations. This ensures the privacy and security of patient data and adheres to local data protection standards. Moreover, check if the vendor offers active support and training. In case of a technical issue, having an unresponsive support team can disrupt the process and create bottlenecks.

Don't rush the decision. Thoroughly evaluate multiple options. Investing in an appropriate solution will save you money and headaches in the long run.

Want a tool that is safe, fast, and transforms your chaotic procurement process into an automated solution? Book a demo today and see how Pluto can simplify procurement for your team.

An invoice has landed in your inbox. As soon as it arrived, a team member cleared the payment. Later, when another team member came across it, they made the payment again. This is a common scenario of duplicate payments that results in cash leakage. Invoices are not consolidated. There is no proper approval workflow, and stakeholders lack visibility. 

Overall, managing accounts payable (AP) becomes a nightmare. 

An automation tool solves these bottlenecks and provides a centralized platform for invoice management and accounts payable. An accounts payable automation software automates invoice capture and retrieval to consolidate all the information on a unified platform. You get real-time visibility and control over your payables. 

As a result, you establish better vendor relationships and supply chain management without impacting cash flows.

This post will cover 7 AP automation software to help you choose the right automation partner.  

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Top 7 accounts payable automation software 

Here are the top 7 AP automation software. You can pick one of these to automate your accounts payable based on your company size and needs.

1. Pluto

Pluto is an accounts payable software that transforms your AP processes by simplifying bill processing. From enabling GRN matching to setting fully customizable multi-layer approval workflows, it is the best AP automation software to manage your vendor payments. 

Key Features:

• Facilitates three-way GRN matching with purchase orders and item-based matching
• Offers a flexible approval engine capable of managing intricate hierarchies without requiring technical expertise
• Enables multi-layer invoice approvals with policies to align with your company's structure
• Ability to upload invoices easily via WhatsApp images and emails to speed up the receipt capture process
• Facilitates optical character recognition (OCR) technology to retrieve invoice information, including tax and general ledger (GL) codes
• Offers a centralized dashboard to gather bills in one place and track the status to avoid double payments
• Consolidates approved invoices in a single window to highlight pending bills and avoid delays
• Raises alerts for upcoming payments, enables scheduling payments in advance and automates invoices 
• Allows you to seamlessly carry out bulk local and international wire transfers for easy payment clearing through their treasury partners.
• Enables you to split payments for different tax and GL codes, departments, etc. 
• Provides vendor-specific corporate cards to control budgets and detect irrelevant expenses
• Supports ERP integration to synchronize your vendors, purchase orders, and bills
• Integrates with accounting software such as Oracle, NetSuite, Zoho, Quickbooks, Wafeq, Xero, etc.
• Provides a complete audit trail of the process to ensure visibility at each step
• Shows real-time analytics to facilitate deep insights for supporting budget control

Pricing: 

Free to get started 

Pros:

• Free to get started!
• Enables branch and subsidiary-level spend tracking (not offered by other platforms)
• Offers up to 2% cashback on all non-AED transactions 
• Independent PCI DSS Level 1 certification for advanced security
• SSO/SAML Capabilities for Enterprises
• Better Forex rates than most local banks 

Cons:

• Integrates with all other major ERPs except Tally
• Slightly longer on-boarding due to corporate card offering

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2. Tipalti

Tipalti is an automation tool that supports end-to-end AP processes. It streamlines accounts payables and facilitates global payments in local currencies for various recipients, from suppliers to freelancers. The cloud-based platform helps finance teams manage payments without losing visibility and control. 

Key Features:

• Supports supplier onboarding and vetting to ensure supplier reliability and trustworthiness
• Integrates with ERP and accounting systems to help with reconciliation reporting
• Uses OCR to scan, capture, match, and process invoice data to reduce manual errors
• Provides built-in approval workflows and payment scheduling 
• Offers invoice processing, including two-way and three-way purchase order matching and approval to avoid overpayments
• Assists AP processes for subsidiaries and entities

Pricing: 

Starts at $129 per month per user for the platform fee and charges for additional features separately

Pros:

• Can manage supplier bank account details in a secure environment

Cons:

• Cannot use it for prepayment invoices on inventory purchases with the ERP system
• High foreign currency exchange fees
• Tax forms can be difficult to fill out and very difficult if you do not speak English

3. Airbase

‍Airbase manages global AP processes. It focuses on ensuring compliance and syncing with your accounting tool to streamline payment. It is an automation solution for small to midsize businesses (SMBs) and large enterprises with 100-5,000 employees.

Key Features: 

• Offers OCR to populate details, including GL category, date, amount, and purpose
• Supports onboarding with a self-service vendor portal and custom questionnaires
• Has a centralized dashboard with all key information about the invoice to avoid friction 
• Accepts invoices from email or vendor portal across all subsidiaries
• Offers automated approval workflows based on multiple parameters, such as vendor, amount, GL category, etc.
• Enables three-way invoice matching to ensure compliance and reduce wasted spend
• Real-time audit trail with receipts, notes, and documentation for transparency

Pricing: 

Request a custom quote

Pros:

• Intuitive and easy to use; no training or previous knowledge required

Cons:

• The mobile app is slow and takes time to load pages 
• SSO-based login is not smooth
• Not suitable for complex branch-level approvals and expenses

4. Ramp

Ramp is an accounts payable solution for managing payments and business expenses. It automates bill entries, approvals, and payments while offering complete visibility and control. By tracking each AP step from data recording to approvals, it simplifies payment processing and takes the burden off teams. 

Key Features:

• Uses artificial intelligence (AI) to extract key details from invoices to offer accuracy and eliminate data-entry errors
• Identifies duplicate invoices and helps with two-way matching to purchase orders
• Offers custom approval workflows to minimize errors and ensure timely payments 
• Provides a unified dashboard with visibility into the status of invoices
• Consolidates multiple payment options, such as check, card, same-day ACH, or international wire
• Integrates with accounting solutions, such as QuickBooks, Xero, Oracle NetSuite, Sage, etc. for auto-sync bill pay transactions
• Supports international payment processing in multiple currencies 
• Tracks vendor data and transactions for easy reporting and data-driven decisions

Pricing: 

Three pricing packages—free or basic features, $15 per user per month for Ramp Plus, and custom quote for enterprises with features like enterprise ERP integration, custom implementation, and local card issuance

Pros:

• Works with multiple subsidiaries
• Offers cash back on credit card purchases made using VISA cards

Cons:

• Can’t unmatch an incorrectly matched invoice (invoice to credit card)
• Approval routing can only be set on the vendor level, not the department level
• Limitations in syncing repayments

5. Bill

Bill is an accounts payable solution for SMBs to control payables, receivables, expenses, and all corporate expenses. It allows businesses to streamline scattered AP processes into a single platform and gain more control over their finances. 

Key Features:

• Enables custom approval workflows for minimal hassle
• Automates purchase order workflows with the option for automated two-way and three-way matching
• Automates receipt matching, categorization, and expense reporting, decreasing administrative tasks
• Syncs with all major accounting systems like QuickBooks, Sage, Intacct, and NetSuite
• OCR auto-populates invoices for data entry
• Provides bulk payments of approved invoices with payment choices, such as ACH, credit cards, checks, and international wire transfers
• Offers audit trail of any changes or actions related to the invoice on a single page

Pricing: 

Provides a free trial and essentials pack starting at $45 for six standard user roles. Its team and corporate pack are for $55 and $79, respectively. Enterprises need to request a custom quote.

Pros:

• One-click swift payments
• Minimum training required
• Easy-to-use mobile app

Cons:

• Customer support is difficult to initiate, slow, and unresponsive
• Frequent changes in the interface create confusion for users

6. Procurify

Procurify streamlines AP reconciliation, offering a straightforward solution for financial operations. From catalog management to custom user controls, it helps to track the procurement process in real time. Its no-code configuration allows for a prompt deployment in under six weeks, making it a suitable choice for mid-market to enterprise organizations.

Key Features:

• Creates, tracks, and maintains an audit trail of all procurement transactions for transparency and compliance
• Ensures that requested items are approved against budgets before procurement
• Integrates with trusted vendors through punchout catalogs to streamline the ordering process
• Syncs bills and completes bill payments directly with platforms like QuickBooks Online, NetSuite, and other major accounting systems
• Supports OCR  technology to extract data from invoices

Pricing: 

Starts at $2000/month with a custom pricing tier

Pros:

• Ability to upload different invoices in the same PO and group invoices

Cons:

• Doesn’t offer payment services, so you need to carry out payments on a different platform
• Physical inventory has to be tracked outside Procurify

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7. ZipHq

Ziphq is an end-to-end procure to pay software designed to streamline the entire procurement process, from purchase order to payment. It caters to businesses of all sizes — startups, mid-size companies, and enterprises with no-code configuration and deployment in under six weeks.

Key Features:

• Offers vendor cards to automate recurring and one-time payments
• Centralizes purchasing workflows, providing real-time visibility into the AP process
• Facilitates automatic purchase order matching, ensuring invoice accuracy and timely payments
• Provides automated, no-code workflows, referencing all stakeholders in the approval chain
• Allows employees to comment on invoices and tag stakeholders, ensuring everyone has the context and visibility needed
• Automates renewal planning with workflows initiated well ahead of deadlines, enabling stakeholders to make informed decisions
• Supports vendor payments in 140+ countries and 40+ currencies
• Integrates with ERP, ensuring quick and easy reconciliation, even for complex, multi-subsidiary operations

Pricing: 

Request a demo quote

Pros:

• Provides various customization options to configure internal processes

Cons:

• Localized to the USA market
• Takes over five days to settle vendor payments 
• Can’t bulk upload documents

How to choose the right accounts payable automation software?

User-friendliness

Select software that is adaptable and user-friendly, with intuitive trigger-based workflows and a clean interface, ensuring ease of use without excessive reliance on support for basic tasks.

Versatile payment capabilities

Choose a solution that supports a broad spectrum of payment methods, including the ability to issue vendor-specific cards for secure and speedy payments, a feature not commonly found in many platforms.

Accurate Invoice Processing

Opt for software with OCR technology to enhance invoice processing speed and accuracy, capable of handling invoices from various sources and integrating them into a centralized database for reduced manual entry.

Efficient Approval Workflows

The software should include a straightforward, no-code workflow builder that can handle complex hierarchies, essential for large organizations with intricate approval processes.

Seamless System Integration

Ensure the software integrates well with existing accounting systems to automate data entry and maintain synchronized records, which is crucial for effective financial management.

Advanced Reporting Features

Reporting functionality that offers insights into spending patterns and department-specific expenditures is vital. The software should provide a robust reporting dashboard with options for deeper analytics.

Choosing the right accounts payable automation software 

Implementing accounts payable software will support your procurement process only when you carefully pick an option that provides flexibility, visibility, and security without losing on functionality. 

Imagine software that makes it easy to clear payments but doesn’t settle payments for days on the vendor’s end. Contrarily, consider an option your legal or IT team is skeptical of implementing. 

That is why, at Pluto, we focus on simplifying processes and cutting all the chaos without risking security, flexibility, or functionality. We simplify accounts payable by syncing with your payment gateways for faster payments at better forex rates than banks. You get a PCI DSS Level 1 certified solution that provides you with bank-grade security. 

So, book a demo and learn more about how you can optimize your entire procurement process.

One of your teams discovers a SaaS tool and makes a quick purchase using the company credit card, thinking this software solution will simplify processes and increase efficiency. It seems straightforward at this point—a hassle-free process.

However, this purchase workflow shadows the IT and legal departments. None of them are involved in the decision-making process. As a result, the chosen product never undergoes the risk assessment for security threats and legal regulations. What appears as an elementary and frictionless process becomes a breeding ground for chaos and potential operational disruptions.

This blog post is for procurement teams that wish to understand the SaaS procurement process and streamline the purchases for efficiency. We will discuss the challenges with the traditional approach and how you can overcome these to create a secure and cost-effective tech stack.

What is SaaS Procurement?

SaaS procurement is the acquisition and management of cloud-based software solutions through a subscription model.

As a member of the procurement team, you assess organizational software needs, evaluate vendors, negotiate contracts, and oversee the entire lifecycle. You aim to ensure cost-effectiveness, compliance, and optimal performance of SaaS applications.

Challenges With Traditional SaaS Procurement Process 

The most significant loophole in traditional SaaS procurement processes is the lack of proper approval workflow. Employees purchase suitable SaaS tools by themselves based on self-assessment. While this approach is flexible and saves time, it leads to operational bottlenecks in the long run.

Here is an overview of what happens when the relevant stakeholders aren’t involved in the SaaS procurement process:

Absence of Procurement Team

When teams proceed without involving the procurement team, they introduce several challenges, impacting the following aspects:

1. Cost-Optimization: Without a centralized team overseeing SaaS subscriptions, different departments independently select similar plans, leading to redundant expenses. For example, two teams might unknowingly invest in the same SaaS product for $ 12/month/user plans. However, when consolidated under an enterprise plan, they could get added security features more cost-efficiently.
2. Vendor Management: Vendor management becomes fragmented without a procurement team, as various teams engage with multiple vendors independently. Hence, It becomes challenging to negotiate favorable terms, track performance, and ensure consistent service levels across the organization. This absence of centralized management hinders the organization's ability to leverage its purchasing power effectively.
3. Inconsistent User Experiences: Different teams choose diverse tools for similar tasks, resulting in variations in workflows and collaboration. This lack of standardization hinders overall efficiency and employees' ability to work seamlessly across different projects.
4. Renewal Management: The decentralized approach of SaaS procurement makes it challenging to track and manage subscription renewals effectively. Unintended renewals for underutilized or obsolete SaaS subscriptions ensue, leading to unnecessary costs and potential inefficiencies in resource allocation.

Absence of Legal Team

Legal professionals evaluate and ensure that the chosen SaaS solution adheres to data protection and privacy laws. Also, they help craft and review contracts to protect the enterprise’s interests.

The absence of legal scrutiny leads to inadequate safeguards, exposing sensitive information to security breaches. Moreover, without their input, contracts with SaaS vendors lack clarity, leaving room for misunderstandings, disputes, or unfavorable terms. There's a high risk of violating laws, regulations, or contractual obligations, leading to legal consequences and financial penalties.

Absence of IT Team (Also Known as Shadow IT)

IT professionals assess the security measures of SaaS products. The absence of IT involvement results in security compromise and operational inefficiencies. Let's say the sales team, without prior knowledge of the IT team, independently procures a SaaS product for inbound leads, integrating it swiftly into their workflow. This incident is also known as shadow IT.

But after a few weeks, a technical issue arises. Unaware of the product's existence, the IT department struggles to provide immediate support or resolve the issues promptly. It disrupts the sales team's workflow and raises broader concerns for the organization, exposing the company to potential data breaches or regulatory non-compliance. Moreover, fixing this issue involves potential legal ramifications and additional unplanned costs for IT intervention.

6-Step SaaS Procurement Process 

Each relevant stakeholder reviews and gets an overview of the purchase cycle — this is what a collaborative SaaS procurement process looks like.

1. Identify Need

This step involves identifying the specific software needs of the organization. Departments communicate their requirements to ensure the chosen SaaS solution aligns with overall business objectives. They fill out custom forms that become the procurement team's base to select the right vendor. 

2. Vendor Selection

The procurement team researches and evaluates various SaaS vendors to find a solution that meets the identified needs. At this stage, it aims to find the best vendor that offers functionality and security at reasonable pricing. Factors such as vendor reputation, integration capabilities, and contractual flexibility shape the selection process.

3. Approval Process

Relevant stakeholders, including IT, legal, and finance, review the selected vendor and approve the procurement. This collaborative approach ensures that the desired SaaS solution complies with legal standards, aligns with IT strategy, and fits within the budget.

However, this collaborative approach can quickly become a root cause for internal resentment if you don’t lay out proper approval workflows. A lack of workflow makes departments wait for weeks, while none of the stakeholders has visibility over the process. There is unnecessary back-and-forth communication, and eventually, teams move to the traditional, flexible, yet risky SaaS procurement process.

If delays and friction in approval workflows disrupt your SaaS procurement process, centralized SaaS procurement software helps teams collaborate with minimal friction.

You can create proper approval workflows that define who needs to approve what. You get a no-code workflow builder, where you add if-then rules and make the desired workflow. You can have multiple workflows for different kinds of purchases, including parallel approvals as well.

For instance, a purchase request goes to the line manager, then the finance team, and after that, for a combined legal and IT review. You can have intricate workflows as required to suit your hierarchical structures.

With proper workflows laid out in a procurement automation platform, you simplify approvals. Moreover, a centralized dashboard makes it easier for each stakeholder to get an overview of the process without getting stuck in long email threads. 

4. Purchase and Deployment 

After approval, the procurement team finalizes contractual agreements with the chosen SaaS vendor. They negotiate on pricing models, licensing terms, and any customization requirements unique to the enterprise's needs.

Also, the procurement team ensures that the purchase aligns with the organization's budgetary constraints and financial policies. This step involves securing the best possible pricing and managing payment structures through one-time transactions or recurring subscription models. Further, the procurement team develops and finalizes contractual agreements with the vendor. This step involves clarifying terms and conditions, specifying service-level agreements, and addressing legal or compliance-related aspects.

With the procurement formalities completed, the deployment phase starts. Firstly, the SaaS solution has to be configured to align with the specific needs and processes of the company. This step ensures that the SaaS solution seamlessly fits within the organizational framework.

Secondly, the deployment team collaborates with IT and relevant departments to ensure that the SaaS tool integrates effectively with other applications to have a unified data ecosystem. Moreover, they establish and maintain robust access controls by defining user roles, permissions, and authentication mechanisms to safeguard sensitive data and maintain compliance.

5. Onboarding and Training

Once deployed, the onboarding and training phase ensures employees use the new SaaS tool effectively. This step is crucial for optimizing usage and ensuring that the software contributes to increased productivity. 

Training sessions, documentation, and support materials are provided to familiarize end-users with the features and functionalities. This step minimizes the learning curve and maximizes user adoption.

6. Monitor and Renew

Once users are onboarded and the SaaS solution is integrated into the organization's workflow, the focus shifts to post-onboarding and ongoing management. This stage involves the following:

• Encouraging ongoing user engagement and collecting feedback, where regular communication channels help gather insights into user experiences and identify areas for improvement.
  
• Monitoring the SaaS solution's performance to identify and address issues promptly. The IT and support teams collaborate to resolve technical glitches, ensuring uninterrupted functionality and a positive user experience.
  
• Assessing functionality, user satisfaction, and alignment with business objectives to make renewal decisions. Simultaneously, compliance with legal and regulatory standards remains a significant consideration to avoid potential risks.

Collaborative Effort for Efficient SaaS Procurement

While SaaS procurement seems like a small piece of the puzzle, choosing and implementing it requires attention to detail to avoid operational and financial shocks. Each team needs to work together and help create a secure and cost-effective tech stack for the organization. 

However, collaborative efforts demand a centralized platform to overcome two core challenges — delay and friction. We have shared the top nine procure-to-pay software for enterprises for you to find solutions that transform the SaaS procurement process.